In the current retail landscape, the difference between success and failure lies in understanding your customer. Digital channels are expanding at an unprecedented rate, turning each customer into a complex data puzzle. Operating with partial data will only yield partial results.
To truly excel in the retail landscape, it's crucial to fully comprehend who your customers are and construct a centralised, real-time perspective of your customer base. The challenge of identifying your customer in this sea of data can seem daunting but fear not. We've got you covered!
Watch the webinar recording, where Vincent Gaillard and Brent de Ranter from Tilroy and Aleksi Montonen from Custobar:
- Discuss the significant role of omnichannel customer profiles in ensuring a seamless shopping experience.
- Go through focus areas for data-driven strategies leading to omnichannel retail success.
- Introduce strategies to elevate your revenue ratio using your existing customer base.
- Unlock the secret to successful automations that work for you.
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